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RETURN POLICY


Last updated January 01, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and Email [email protected], then mail your return to the following address:

__________
Attn: Returns
__________
__________, __________

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

     ●     The required, one-time Professional Onboarding fee of $1,000.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Heroic Marketing customers may request a refund for one monthly charge within 30 days of the charge. Upon refund request, your account will be disabled.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 (617) 272 7348